Abu Dhabi, UAE: As part of its multimillion-dollar expansion activities, Abu Dhabi Motors has invested further in its after-sales commitment with the appointment of Marius Grobler as the new After-sales Manager, responsible for its four outlets providing service, parts and bodyshop facilities.
Grobler has twenty years experience in the automotive industry, including a successful six-year experience in Saudi Arabia. With a strong background from working with high-end automotive brands, Grobler brings with him the best of international and regional automotive industry experience to the UAE Capital.
Arno Husselman, General Manager of Abu Dhabi Motors, the exclusive importer of BMW Group vehicles in Abu Dhabi and Al Ain, said: “Having completed twenty successful years in the automotive industry, Marius is a valuable addition to our team, and we are confident that he will add further value to our demanding after-sales aspirations. Earlier this year, Abu Dhabi Motors received the award for top Aftersales dealer in the world for Rolls-Royce; Marius is thus joining an importer with a worldwide reputation for excellence. I sought an outstanding individual and none came more highly recommended than Marius.”
Commenting on his appointment, Marius Grobler, Aftersales Manager at Abu Dhabi Motors said, "Abu Dhabi Motors has earned regional and international recognition for its outstanding customer services, so I feel privileged to join this team and look forward to contributing to the continued success story of this company. It was this passion for success and excellence which prompted me to join Abu Dhabi Motors."
In addition, and in line with its commitment to provide its employees with the best services on the market, Farid Al Sheikh, a member of the Abu Dhabi Motors service team recently acquired an international certificate qualifying him as a certified master trainer of the BMW Group, after successfully completing the intensive 4 years training program. Al Sheikh is now committed to develop employees’ skills to perform their job function in a more effective and time efficient way.
Commenting on this, Husselman said: “At Abu Dhabi Motors we aim to provide the highest service standards to all our customers. We take this commitment very seriously and ensure that we implement all measures necessary to achieve the highest levels of customer satisfaction. We are sure that Farid’s newly acquired skills will lead to all customers leaving our premises with a smile on their face.”
Abu Dhabi Motors is the leading BMW Group importer in the Middle East, and was earlier this year named among the world’s top three BMW dealers and importers. The company has also been awarded the status of top-selling Rolls-Royce Bespoke dealer in the world four times. To maintain this reputation, Abu Dhabi Motors always looks to expand and enrich its team, through hiring and retaining the best staff and sending members of staff on local and international development programs. “Our people are the essence of our success,” added Husselmann.